Privacy Policy

San Diego Blood Bank Privacy Policy

Last Updated: September 16, 2022

San Diego Blood Bank is very much aware of how important it is to safeguard your privacy and insure the proper handling of your personal information. Many San Diego Blood Bank web pages can be accessed without giving us any information about yourself. Sometimes though we do require information to provide services that you request, and this privacy statement explains how your personal data is collected and used in those situations. This privacy statement only applies to websites owned by San Diego Blood Bank. It does not apply to other online sites, offline sites, sponsors, advertisers, products, or services that may appear via links, articles, images, and by other means on any San Diego Blood Bank website.

How We Collect Your Personal Information

We sometimes require your personal information so that we can identify you or contact you if necessary. This is only required when you are using one of our online services such as when you schedule a blood donation appointment through our Blood Donor Portal website, make a financial donation using a credit card donation form, submit a vehicle donation form, and possibly, when entering a contest.

Blood Donor Portal Services

When making online blood donation appointments we typically request personal information only once when you register a new account. This may require your legal name, mailing address, email address, phone number, and date of birth.

Financial and In-Kind Giving Services

Services such as online credit card financial donation forms and vehicle donation submission forms require personal information every time you submit the forms because some of our financial services do not require a special account to be created for their use. San Diego Blood Bank may use a partner vendor to host fundraising and crowdfunding campaigns that may require personal information to create an account and to be able to make a financial donation by credit card or other online banking vendor or institution. These services may require your legal name, mailing address, email address, credit card information, banking information, phone number, and more. Only in providing these services to you is the information necessary.

Fundraising vendors and platforms used by San Diego Blood Bank may include the following: a) DonorPerfect b) Classy c) Mighty Cause d) Facebook. To request a current list or to view third-party privacy policies, you may contact us at this web page.

Volunteer Portal Services

Services such as online volunteer registration, online trainings, and online signups for volunteer events and opportunities require personal information. This may require your legal name, mailing address, email address, phone number, and date of birth. San Diego Blood Bank may use third-party sites to provide you with necessary services for Volunteer services, such as Better Impact.

Other Services

Other services such as online giveaways, sweepstakes, contests, and other promotional marketing campaigns, hosted on San Diego Blood Bank websites or vendor websites may require your personal information. These services require personal information to do the following and are not limited to: (a) creating an account, (b) verifying participation eligibility, (c) providing contact to notify the winner, (d) completing what is necessary to make an official contest entry, and more, in order to provide these services to you.

Accessing Online Services on Mobile Devices

San Diego Blood Bank websites may not be optimized or intended for use on mobile devices. If you access our websites on mobile devices, additional information, such as geolocation data, may be collected.

How We Use Your Personal Information

Your personal information is used in the following ways:

To identify you in our records.
To contact you if necessary.
To provide services to you that require your personal information.
To allow you access to otherwise restricted areas of a website.

We track and analyze your anonymous visit data so that we can research website usage trends to provide you with a better web browsing experience on our websites. None of your personal information is involved in this process.

San Diego Blood Bank may need to disclose your personal information if required to do so by law or in a good-faith effort to: (a) adhere to the edicts of the law or comply with legal process; (b) protect or defend the rights of San Diego Blood Bank property, or (c) respond during circumstances that require immediate action to protect the personal safety of San Diego Blood Bank employees, donors, or members of the public in general. San Diego Blood Bank will never sell or otherwise distribute your information except as previously mentioned.

How We Control Your Personal Information

When you provide us with your personal information we will not share that information with parties outside of the San Diego Blood Bank without your permission other than when required to do so as outlined above. We will only use your personal information for the reasons mentioned above.

Registering an account at a San Diego Blood Bank website also allows you to specify your contact preferences so that we can make certain not to invade your privacy, but instead only provide you with the information you wish to receive and nothing more. Currently we have services in place which allow you to control your e-mail contact preferences via our website. In the future we hope to provide you with the ability to also specify how we may contact you via phone, mail and other methods of communication. In the meantime though you will need to contact us to make any additional contact preference changes.

The San Diego Blood Bank does send out appointment reminder e-mails and may in addition to or in place of make appointment reminder phone calls. You cannot opt out of services such as this because it is considered to be an essential part of the service. Typically though in cases like this you would have to opt in to a service before you would be contacted.

How To Access Your Personal Information

San Diego Blood Bank provides you with a variety of methods to ensure that your information is accurate and up to date.

If you register and create an online account using a San Diego Blood Bank website such as the Blood Donor Portal, you are required to enter your personal information. During future visits and usage of that online account you will be given the opportunity to review and make changes to your information. During any blood donation process you will also be given the chance to review the information we have on record for you and update it where necessary. You may also contact us directly and request that any of your information be updated.

Some services accessed on San Diego Blood Bank websites may collect information that cannot be modified online. In cases such as this you can contact us directly to review and update information as necessary.

For services that are accessed on a third-party or vendor website that require a login and password, your information is protected under the Terms and Conditions and Privacy Policy set forth by the entities that own those websites.

How We Secure Your Personal Information

The San Diego Blood Bank realizes how important your personal information is and that is why we are committed to the security and protection of it. We accomplish this by using a wide range of security technologies to protect your information from unauthorized access, use or disclosure. Some of the ways in which we do this are:

We control physical access to the computers that store this information through the use of security personnel and secure rooms.
We control electronic access to this information by using access control lists, access policies, as well as firewalls, intrusion detection systems, and other security related systems and devices.
When your personal information is transmitted over the Internet we use encryption such as the Secure Socket Layer (SSL) protocol to protect it.
We thoroughly research and quality check all vendor resources to ensure protection of personal information, and we only partner with trustworthy entities to provide our services.

How We Protect Children's Personal Information

San Diego Blood Bank websites are intended for use by the general public and do not knowingly collect any personal information from children.

How We Use Cookies

When you visit a San Diego Blood Bank website, we may use cookies if it is necessary to do so in order that we may provide a service to you. Some of our services, such as booking an appointment, use cookies for security reasons so that we may verify who you are. We never store your personal information in cookies for security reasons.

Web beacons, also known as clear gif technology, or action tags, may be used for website usage and statistical analysis purposes only. This technology tells us how many visitors clicked on key elements (such as links or graphics) on San Diego Blood Bank web pages. We do not use this technology to access your personally identifiable information. We do not allow other companies to use technology like this on our websites for any reason.

You may configure your web browser not to accept cookies from San Diego Blood Bank websites and you should still be able to access almost all content. But some services may not function properly and may require the use of cookies in order for you to use them.

How We Change Our Privacy Policy

San Diego Blood Bank will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.

How We Can Be Contacted

San Diego Blood Bank welcomes your comments regarding this privacy statement. Should you wish to contact us you may do so at this web page.

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